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Returns
Click the links below for information about returning items you buy from Amazon.com. Other return-related topics can be found in the Related Topics section at the bottom of the page.
Visiting the Online Returns Center
If you need to return an item, Amazon.com online Returns Center will guide you through the returns process and provide you with a printable return shipping label.
General Returns Policy
You may return most new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund. Amazon.com also pay the return shipping costs if the return is a result of Amazon.com's error (you received an incorrect or defective item, etc.). Read Amazon.com full General Returns Policy for information on exchanges, and for further details and policy exceptions.
Product-Specific Returns Policies
Some items (such as Kindle, toys, jewelry, or electronics) may have special returns policies. Please visit Amazon.com Product Specific Policies Return Help page for more information. This page also contains policies for items purchased from third-party Amazon.com Merchants or Marketplace sellers.
Refunds
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for Amazon.com to receive your return from the shipper (5 to 10 business days), the time it takes Amazon.com to process your return once they receive it (3 to 5 business days), and the time it takes your bank to process Amazon.com's refund request (5 to 10 business days). Amazon.com notifies you via e-mail of your refund once they've received and processed the returned item.
Items that are opened or returned more than 30 days after delivery will receive a partial refund. See Amazon,com's Refunds page for more details.
Related Topics
