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Contacting Amazon Customer Service
Please click the
button on any Help page on Amazon.com to reach Amazon Customer Service directly via phone or e-mail.
Why should I sign into my account?
If you prefer to contact us via phone, we encourage you to always sign into Amazon.com if prompted so we have your account information ready when we call you. Choose the "Phone" tab on the contact screen and click "Call me." You'll be able to enter your phone number and we'll call you back within 15 minutes.
Where do I look for self service?
The Self-Service Tools in the right-hand column link directly to common account and order actions. You also may wish to explore the Help topics in the left-hand column or us our Help Search to find topics by keyword.